{"id":1209,"date":"2025-09-22T11:03:57","date_gmt":"2025-09-22T11:03:57","guid":{"rendered":"http:\/\/customerlaunchpad.eu\/?page_id=1209"},"modified":"2025-10-08T14:31:32","modified_gmt":"2025-10-08T12:31:32","slug":"contact","status":"publish","type":"page","link":"https:\/\/customerlaunchpad.eu\/fr\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-2c41d92f alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-e82af15f alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-e55db0f9\">\n<div class=\"wp-block-uagb-container uag-blocks-common-selector uagb-layout-flex uagb-block-4a44375c\">\n<div class=\"wp-block-uagb-info-box uagb-block-0c1ea6af uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Get in Touch<\/p><h1 class=\"uagb-ifb-title\">Reach Out to Your Post-Sales Expert<\/h1><\/div><p class=\"uagb-ifb-desc\">Let\u2019s discuss how we can enhance your customer experience, optimize your processes and strategy and create a powerful after-sales organization accountable for driving revenue growth for your company.<\/p><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uag-blocks-common-selector uagb-layout-flex uagb-block-9b437d79\">\n<div class=\"wp-block-uagb-forms uagb-forms__outer-wrap uagb-block-3c3a473a uagb-forms__medium-btn\"><form class=\"uagb-forms-main-form\" method=\"post\" autocomplete=\"on\" name=\"uagb-form-3c3a473a\" action=\"\">\n<div class=\"wp-block-uagb-forms-name uagb-forms-name-wrap uagb-forms-field-set uagb-block-7893ece7\"><div class=\"uagb-forms-name-label required uagb-forms-input-label\" id=\"7893ece7\">First Name<\/div><input type=\"text\" placeholder=\"Name\" required class=\"uagb-forms-name-input uagb-forms-input\" name=\"7893ece7\" autocomplete=\"name\"\/><\/div>\n\n\n\n<div class=\"wp-block-uagb-forms-email uagb-forms-email-wrap uagb-forms-field-set uagb-block-85a6cdbb\"><div class=\"uagb-forms-email-label  uagb-forms-input-label\" id=\"85a6cdbb\">Email<\/div><input type=\"email\" class=\"uagb-forms-email-input uagb-forms-input\" placeholder=\"Email\" name=\"85a6cdbb\" autocomplete=\"email\"\/><\/div>\n\n\n\n<div class=\"wp-block-uagb-forms-name uagb-forms-name-wrap uagb-forms-field-set uagb-block-94e12cd9\"><div class=\"uagb-forms-name-label required uagb-forms-input-label\" id=\"94e12cd9\">First Name<\/div><input type=\"text\" placeholder=\"Phone\" required class=\"uagb-forms-name-input uagb-forms-input\" name=\"94e12cd9\" autocomplete=\"name\"\/><\/div>\n\n\n\n<div class=\"wp-block-uagb-forms-textarea uagb-forms-textarea-wrap uagb-forms-field-set uagb-block-29bbf17c\"><div class=\"uagb-forms-textarea-label required uagb-forms-input-label\" id=\"29bbf17c\">Message<\/div><textarea required class=\"uagb-forms-textarea-input uagb-forms-input\" rows=\"5\" placeholder=\"Details about renovation..\" name=\"29bbf17c\" autocomplete=\"off\"><\/textarea><\/div>\n<div class=\"uagb-forms-form-hidden-data\"><input type=\"hidden\" class=\"uagb_forms_form_label\" value=\"Spectra Form\"\/><input type=\"hidden\" class=\"uagb_forms_form_id\" value=\"uagb-form-3c3a473a\"\/><\/div><div class=\"uagb-form-reacaptcha-error-3c3a473a\"><\/div><div class=\"uagb-forms-main-submit-button-wrap wp-block-button\"><button class=\"uagb-forms-main-submit-button wp-block-button__link\"><div class=\"uagb-forms-main-submit-button-text\">Send a message<\/div><\/button><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><div class=\"uagb-forms-success-message-3c3a473a uagb-forms-submit-message-hide\"><span>The form has been submitted successfully!<\/span><\/div><div class=\"uagb-forms-failed-message-3c3a473a uagb-forms-submit-message-hide\"><span>There has been some error while submitting the form. Please verify all form fields again.<\/span><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-081f022b\">\n<div class=\"wp-block-uagb-container uag-blocks-common-selector uagb-layout-grid uagb-block-a7fd5171\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-1ddee0e8\"><p class=\"uagb-desc-text\">Connect with Us<\/p><h3 class=\"uagb-heading-text\">Let&#8217;s Talk About Your Project<\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-9ae84018\"><p class=\"uagb-desc-text\">Schedule a 30 minute introduction call:<\/p><\/div>\n\n\n\n<!-- Calendly link widget begin -->\n<link href=\"https:\/\/assets.calendly.com\/assets\/external\/widget.css\" rel=\"stylesheet\">\n<script src=\"https:\/\/assets.calendly.com\/assets\/external\/widget.js\" type=\"text\/javascript\" async><\/script>\n<a href=\"\" onclick=\"Calendly.initPopupWidget({url: 'https:\/\/calendly.com\/glangmann-customerlaunchpad'});return false;\">Click here to book an appointment<\/a>\n<!-- Calendly link widget end -->\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-10800393\"><p class=\"uagb-desc-text\">or contact us by Email:<\/p><h4 class=\"uagb-heading-text\">glangmann@customerlaunchpad.eu<\/h4><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-a80fb6e7\"><p class=\"uagb-desc-text\">our Office Address:<\/p><h4 class=\"uagb-heading-text\">Ingendorfer H\u00f6he 17, <br>50259 Pulheim, <br>Germany <\/h4><\/div>\n<\/div>\n\n\n\t\t\t<div \n\t\t\tclass=\"wp-block-uagb-google-map uagb-google-map__wrap uagb-block-5ce4eebe\"\n\t\t\tstyle=\"\" >\n\t\t\t\t<embed\n\t\t\t\t\tclass=\"uagb-google-map__iframe\"\n\t\t\t\t\ttitle=\"Carte Google pour \"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Ingendorfer%20H%C3%B6he%2017%2050259%20Pulheim%20Germany&#038;z=12&#038;hl=en&#038;t=m&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\twidth=\"640\"\n\t\t\t\t\theight=\"360\"\n\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t><\/embed>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-bf6e3552 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-79e45154\"><p class=\"uagb-desc-text\">Common Questions<\/p><h2 class=\"uagb-heading-text\">Answers to Your Frequently Asked Questions<\/h2><\/div>\n\n\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-e45e55d0 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height\" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d220d58f\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M192 384c-8.188 0-16.38-3.125-22.62-9.375l-160-160c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L192 306.8l137.4-137.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-160 160C208.4 380.9 200.2 384 192 384z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M352 352c-8.188 0-16.38-3.125-22.62-9.375L192 205.3l-137.4 137.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l160-160c12.5-12.5 32.75-12.5 45.25 0l160 160c12.5 12.5 12.5 32.75 0 45.25C368.4 348.9 360.2 352 352 352z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can you improve customer success?<\/span><\/div><div class=\"uagb-faq-content\"><p>I create clear aligned strategy, processes and efficient high-performing organizations focussed on business value, retention and growth. This includes efficiency improvements through automation and AI and enablement of resources.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-58f3c6cb\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M192 384c-8.188 0-16.38-3.125-22.62-9.375l-160-160c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L192 306.8l137.4-137.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-160 160C208.4 380.9 200.2 384 192 384z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M352 352c-8.188 0-16.38-3.125-22.62-9.375L192 205.3l-137.4 137.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l160-160c12.5-12.5 32.75-12.5 45.25 0l160 160c12.5 12.5 12.5 32.75 0 45.25C368.4 348.9 360.2 352 352 352z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What role do you play in organizations?<\/span><\/div><div class=\"uagb-faq-content\"><p>I serve as an interim Chief Customer Officer or Leader of Customer Success, Operations or Professional Services, providing leadership and strategic direction to enhance customer-facing initiatives and operations, helping you to scale fast and efficiently.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-353a6771\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M192 384c-8.188 0-16.38-3.125-22.62-9.375l-160-160c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L192 306.8l137.4-137.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-160 160C208.4 380.9 200.2 384 192 384z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M352 352c-8.188 0-16.38-3.125-22.62-9.375L192 205.3l-137.4 137.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l160-160c12.5-12.5 32.75-12.5 45.25 0l160 160c12.5 12.5 12.5 32.75 0 45.25C368.4 348.9 360.2 352 352 352z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What markets do you focus on?<\/span><\/div><div class=\"uagb-faq-content\"><p>My focus is primarily on the European market, with a strong foothold in Germany\/DACH and France, helping companies navigate the unique challenges and opportunities in this region. <br><br>I have extensive extensive experience leading and driving forward EMEA business for global US-based companies, too. <br><br>I work in English, French or German.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c7e33612\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M192 384c-8.188 0-16.38-3.125-22.62-9.375l-160-160c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L192 306.8l137.4-137.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-160 160C208.4 380.9 200.2 384 192 384z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M352 352c-8.188 0-16.38-3.125-22.62-9.375L192 205.3l-137.4 137.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l160-160c12.5-12.5 32.75-12.5 45.25 0l160 160c12.5 12.5 12.5 32.75 0 45.25C368.4 348.9 360.2 352 352 352z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do you support scalability?<\/span><\/div><div class=\"uagb-faq-content\"><p>I design processes and systems that are adaptable and scalable, ensuring your customer success and operations can grow alongside your business. <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-93469da9\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M192 384c-8.188 0-16.38-3.125-22.62-9.375l-160-160c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L192 306.8l137.4-137.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-160 160C208.4 380.9 200.2 384 192 384z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 384 512\"><path d=\"M352 352c-8.188 0-16.38-3.125-22.62-9.375L192 205.3l-137.4 137.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l160-160c12.5-12.5 32.75-12.5 45.25 0l160 160c12.5 12.5 12.5 32.75 0 45.25C368.4 348.9 360.2 352 352 352z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What types of businesses do you assist?<\/span><\/div><div class=\"uagb-faq-content\"><p>My primary focus are PE\/VC-backed SaaS and Tech scaleups, helping them optimize customer onboarding, support, and overall success strategies. <br><br>I am open to other types of businesses too. <br><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-05314e7e alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-8ce7620c uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Join Us Today<\/p><h1 class=\"uagb-ifb-title\">Transform Your Customer Success Journey with Us! <\/h1><\/div><p class=\"uagb-ifb-desc\">Whether you need to optimize Customer Success, Professional Services, Support Operations, or create a unified customer experience across teams, we have the expertise to transform your customer operations.<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"\/fr\/contact\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Get Started<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Connect with Us Let&#8217;s Talk About Your Project Schedule a 30 minute introduction call: Click here to book an appointment [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1209","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Gordon Langmann","author_link":"https:\/\/customerlaunchpad.eu\/fr\/author\/admin3817\/"},"uagb_comment_info":0,"uagb_excerpt":"Connect with Us Let&#8217;s Talk About Your Project Schedule a 30 minute introduction call: Click here to book an appointment [&hellip;]","_links":{"self":[{"href":"https:\/\/customerlaunchpad.eu\/fr\/wp-json\/wp\/v2\/pages\/1209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customerlaunchpad.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customerlaunchpad.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customerlaunchpad.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/customerlaunchpad.eu\/fr\/wp-json\/wp\/v2\/comments?post=1209"}],"version-history":[{"count":31,"href":"https:\/\/customerlaunchpad.eu\/fr\/wp-json\/wp\/v2\/pages\/1209\/revisions"}],"predecessor-version":[{"id":1543,"href":"https:\/\/customerlaunchpad.eu\/fr\/wp-json\/wp\/v2\/pages\/1209\/revisions\/1543"}],"wp:attachment":[{"href":"https:\/\/customerlaunchpad.eu\/fr\/wp-json\/wp\/v2\/media?parent=1209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}